Terms and Conditions – Alu Elite

These Terms and Conditions (“Agreement”) govern the use of Alu Elite’s products and services provided by BM Bi Folding Doors, trading as Alu Elite, hereinafter referred to as “Alu Elite,” “we,” “us,” or “our.” By accessing, browsing, or using our products or services, you (“Customer,” “you,” or “your”) agree to be bound by the terms and conditions outlined below. It is important that you carefully read and understand these terms before engaging in any transactions with Alu Elite.

1. General Terms and Conditions

1.1 Acceptance: By using our products or services, you acknowledge that you have read, understood, and agreed to abide by this Agreement in its entirety.

1.2 Eligibility: Alu Elite’s products and services are available to individuals aged 18 years or older. By using our products or services, you affirm that you are at least 18 years old.

1.3 Modifications: Alu Elite reserves the right to modify or update these terms and conditions at any time without prior notice. The revised Agreement will become effective upon posting on our website. It is your responsibility to review the most current version of the Agreement.

2. Products and Services

2.1 Description: Alu Elite provides bi-fold doors and related products, including installation, maintenance, and repair services. Our products are designed and manufactured to industry standards and come with a limited warranty. Installation services are offered by our trained professionals, subject to additional terms and fees.

2.2 Product Availability: While we strive to ensure product availability, we cannot guarantee the immediate availability of all items. In the event that a product is out of stock or unavailable, we will make reasonable efforts to notify you and provide alternative options.

2.3 Measurements and Specifications: It is your responsibility to provide accurate measurements and specifications for the products or services you require. Alu Elite will not be held liable for any inaccuracies resulting from incorrect or incomplete measurements or specifications provided by you.

2.4 Installation and Maintenance: If you choose to utilize our installation or maintenance services, Alu Elite will perform the work to the best of our abilities. However, we are not responsible for any damage, loss, or delay that may occur during installation or maintenance, except in cases of negligence or willful misconduct on our part.

3. Orders and Payment

3.1 Pricing: The prices of our products and services are displayed on our website or provided through written quotations. All prices are subject to change without notice. Any additional taxes, duties, or fees imposed by governing authorities shall be your responsibility.

3.2 Orders: Placing an order with Alu Elite constitutes an offer to purchase our products or services. We reserve the right to accept or reject any order at our sole discretion. Once an order is accepted, it is considered binding.

3.3 Payment: Payment for products or services must be made in full at the time of purchase unless otherwise agreed upon in writing. We accept various payment methods, such as credit cards, debit cards, or electronic funds transfers. Payment details will be provided during the checkout process or specified in the invoice.

3.4 Cancellations and Refunds: Cancellation or modification of an order is subject to our cancellation and refund policy, which can be found on our website or provided upon request. Refunds, if applicable, will be processed in accordance with our policy.

4. Intellectual Property

4.1 Ownership: Alu Elite retains all intellectual property rights in relation to our products, services, website, and any associated materials. You acknowledge and agree not to reproduce, distribute, modify, or create derivative works based on our intellectual property without prior written consent from Alu Elite.

4.2 Feedback: We welcome your feedback, suggestions, or ideas regarding our products or services. However, any feedback or submissions you provide shall become the sole property of Alu Elite. We have the right to use, modify, adapt, or implement any feedback for any purpose without any obligation to compensate you or maintain confidentiality.

5. Limited Warranty

5.1 Warranty Coverage: Alu Elite provides a limited warranty on our products, as specified in the warranty documentation accompanying the product. The warranty covers defects in materials and workmanship under normal use for the specified period.

5.2 Exclusions: The warranty does not cover damages resulting from improper installation, misuse, neglect, accidents, alterations, natural disasters, or unauthorized repairs. The warranty is also void if the product is used for purposes other than its intended use or if maintenance guidelines provided by Alu Elite are not followed.

5.3 Warranty Claims: To make a warranty claim, you must provide proof of purchase and notify Alu Elite within the specified warranty period. Alu Elite reserves the right to assess the claim and determine whether to repair or replace the product, or provide a refund or credit, at our discretion.

6. Limitation of Liability

6.1 Indirect Damages: In no event shall Alu Elite be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our products or services, including but not limited to loss of profits, loss of data, or loss of business opportunities.

6.2 Maximum Liability: Alu Elite’s maximum aggregate liability to you for any claims relating to our products or services, whether in contract, tort, or otherwise, shall not exceed the total amount paid by you for the specific product or service giving rise to the claim.

7. Governing Law and Jurisdiction

7.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction where Alu Elite is based, without regard to its conflict of laws principles.

7.2 Jurisdiction: Any disputes arising from or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in the jurisdiction where Alu Elite is based.

8. Severability

If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

9. Entire Agreement

This Agreement constitutes the entire agreement between you and Alu Elite concerning the subject matter herein and supersedes all prior or contemporaneous agreements, understandings, or representations, whether written or oral.

By using Alu Elite’s products or services, you affirm that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of this Agreement, please refrain from using our products or services.